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A project is underway at NIAR to create virtual twins of US Air Force aircraft, including the Black Hawk helicopter. Digitally scanning the airframe to create 3D models should help extend the life of aging aircraft. (Photo By Helen H. Richardson/The Denver Post via Getty Images)


Smart sustainment

Virtual twin experiences help NATO improve aging aircrafts’ mission-readiness

Customers are increasingly wanting IE firms to not only make, sell and ship great products, but to own and sometimes even operate them, and to assist them in achieving the return on investment that was promised in the original sales call. This is known as ‘equipment as a service’ (EaaS). (Image © Andrei Merkulov/


Equipment as a service

Is the traditional ‘make, sell, ship’ business model a thing of the past?

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